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Privacy Policy


Welcome to Sitara Akka!

Sitara Akka (“us”, “we”, or “our”) operates (hereinafter referred to as “Service”). Our Service is a non-profit edtech organization that provides educational, emotional and career guidance support to students from underprivileged backgrounds in Karnataka. Our Service is accessed through our website, our YouTube channel and our WhatsApp number, +91 9591192157. Our Privacy Policy governs your visit to and your use of our services, and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).


SERVICE means the website, videos on our YouTube channel and WhatsApp communications operated by Sitara Akka.

PERSONAL DATA means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

1. Information Collection and Use

We collect basic information to provide and improve our service to you.

2. Types of Data Collected

Personal Data

While using our service, we don’t collect any information of yours without you manually entering it. We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”) for volunteer opportunities or donation details, which you will be asked to enter. Personally identifiable information may include, but is not limited to:

  1. Email address

  2. Full name

  3. Phone number

3. Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

4. Cookies

We use cookies and other tracking technologies to improve your browsing experience on our service, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

You can learn more about cookies and how to manage them in your browser settings.

5. Use of Data

We use the collected data for various purposes:

  • To provide and maintain our service

  • To contact you if you wish to hear more from us

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our service

  • To monitor the usage of our service

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Data Security

We have implemented appropriate organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, damage, alteration and disclosure.

8. Your Rights

You have the right to access, rectify, delete or limit the use of your personal data. You can exercise these rights by contacting us at the email or phone number provided on our website.

You also have the right to object to the processing of your personal data and the right to data portability.

You have the right to withdraw your consent at any time, where we rely on your consent to process your personal data.

9. Third-Party Links

Our service may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

10. Children's Privacy

Our service is intended for use by all individuals, including those under the age of 18. We take special care to protect the privacy of children and comply with applicable laws and regulations related to the collection, use, and disclosure of personal information of children.

We encourage parents and guardians to be involved in their children's online activities, and to be aware of the personal information that their children are providing to our organization. On YouTube, we do not collect any data besides what YouTube Studio provides us. On WhatsApp, basic details of children are taken in order to cater better to them. All this data is only used for internal purposes and is never shared with anyone outside the organization. This data refers to, but is not limited to:

  1. Name

  2. Phone number

  3. District

  4. School

  5. Age

11. Payments

We may provide paid products and/or services within service. In that case, we use third- party services for payment processing (for example, payment gateways).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at or by WhatsApp at +91 9591192157.

14. Disclaimer

Our organisation is not responsible for the privacy practices of third-party websites or services that may be linked to our service.

15. Legal Review

This privacy policy is written in accordance with the laws of the country in which our organisation is based, and has been legally reviewed to ensure compliance with all relevant laws and regulations. This privacy policy is effective as of the date specified above and replaces any prior privacy policy issued by our organisation.

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